For drivers

Driver Terms

Last updated: November 3, 2026

Naija Eats (“Naija Eats,” “we,” “us”) is operated by BudgetBrandBag, a single-member limited liability company doing business as “Naija Eats”. You can reach us at support@naijaeats.org or (469) 591-1916.

These Driver Terms apply to people who deliver orders with Naija Eats (“Drivers”). By applying to drive, you agree to these terms, our Terms of Service and our Privacy Policy.

1. Independent contractor

You are an independent contractor, not an employee. You choose when to go online and which deliveries to accept, and you provide your own vehicle, phone and equipment at your own cost. Nothing in these terms creates an employment, agency or partnership relationship.

2. Requirements

• You must be at least 18 years old and allowed to work in the United States.
• If you deliver by car or motorcycle you must have a valid driver’s license, current vehicle registration, and auto insurance that meets at least Texas minimum liability requirements and covers your use of the vehicle for deliveries. Check with your insurer — some personal policies do not cover delivery work.
• You must upload your driver’s license and proof of insurance in the driver portal, keep the expiration dates current, and upload new copies when they renew. Naija Eats does not provide auto insurance.
• Applications are reviewed before you can deliver. We may decline or deactivate an application at our discretion, and we may ask for more information.
• If your insurance or license expires, you cannot go online until you upload a current document.

3. Deliveries

• Follow traffic laws and drive safely. Never deliver while impaired.
• Keep food sealed, clean and at a safe temperature. Never open, tamper with or eat customers’ food.
• Use customers’ names, phone numbers and addresses only to complete their delivery.
• You can carry up to 2 deliveries at once. Follow the route order shown in the app — customers are told how many stops come before theirs and when to expect you.
• Keep location on for Naija Eats. Whenever the driver app is open on your phone, it shares your location with us (online or not) for drive times to pickups and reservations, and keeps your screen awake. While you have a delivery, your live location is also shown, on a map, to the customers whose food you’re carrying. Signing out clears it.
• At every delivery, take a clear photo of the food at the customer’s door (or in their hands) in the app before marking it delivered. It’s saved with the time as proof of delivery. Don’t photograph people’s faces or the inside of homes.
• Mark orders as picked up and delivered honestly and promptly. If you can’t complete a delivery after accepting it, hand it back in the app before pickup.
• You deliver only. Customers pay kitchens for food directly — never collect money for food from a customer.
• Scheduled deliveries. You can reserve deliveries customers scheduled ahead of time. Reserving one is a commitment: be at the kitchen at the “Be at the kitchen at” time shown — the customer’s delivery time minus the drive to them, so you arrive on time. We remind you to head out your drive time to the kitchen plus 10 minutes before that time (worked out from your location when the app has it, otherwise from your city, and kept up to date with traffic), and the reservation becomes your current delivery 10 minutes before that in case you want to leave early. If you can’t make it, hand it back in the app as early as possible; repeated no-shows can lead to deactivation.

4. Pay

• For each completed delivery you earn the pay set by your driver agreement with Naija Eats. Pay amounts aren’t shown on pickups; your pay for a delivery is shown when you complete it and listed in Earnings. Customers do not tip; your pay is built into the delivery fee.
• Your earnings are sent to your Stripe account when you mark the order delivered. Stripe releases them within 2 business days of the delivery (often sooner when the customer booked ahead), and they’re then paid out to your bank automatically in that day’s daily payout, free. Your bank may take 1–2 business days to show each payout, and your very first payout can take longer while Stripe verifies your account. Early (instant) cash out isn’t offered at this time.
• To receive payouts you must complete Stripe’s onboarding and agree to the Stripe Connected Account Agreement, which includes the Stripe Services Agreement.
• We may change pay rates in the future; changes apply only to deliveries accepted after we announce them.

5. Taxes and expenses

You are responsible for your own taxes and expenses (fuel, maintenance, phone, insurance). We may issue tax forms (such as Form 1099) for payments you receive, using the details you give Stripe.

6. Deactivation

You can stop driving at any time. We may pause or deactivate your account for expired or missing documents, safety concerns, fraud, repeated customer complaints or breaking these terms. Earnings for completed deliveries will still be paid.

7. Responsibility

You are responsible for your vehicle and driving, and you agree to cover Naija Eats against claims arising from your deliveries, your driving or your breach of these terms or of the law, to the extent permitted by law.

Changes to these terms

We may update these terms from time to time. If we make important changes, we will tell you by email or on the site before they take effect. Continuing to use Naija Eats after changes take effect means you accept them.

Governing law

These terms are governed by the laws of the State of Texas and applicable federal law, without regard to conflict-of-law rules. Any dispute that cannot be resolved informally will be brought in the state or federal courts located in Texas, and you and we consent to their jurisdiction. Before filing any claim, please contact us at support@naijaeats.org or (469) 591-1916 so we can try to resolve it — most issues are solved quickly.

Contact

Questions about these terms? Contact us at support@naijaeats.org or (469) 591-1916.